Medical Office Assistant
Job Description
MAJOR DUTIES & RESPONSIBILITIES
• Maintain and set up appointment templates for each physician in EMR
• Answer incoming calls in a timely manner and schedule appointments based on patient request, physician availability, and booking preference, confirm appointments for medicals and patients with a record of no-shows
• Organize, prepare and clean exam rooms and insure each room is appropriately stocked with supplies
• Investigate and follow up on missing test results as requested by physician
• Set up room and instrument trays for procedures as appropriate (e.g. mole removal, PAP, completes, etc)
• Greet patients as they arrive and indicate arrival in EMR, confirming/updating patient demographics as needed
• Ensure patients have received and signed all required consent forms for procedures and third party medicals
• Complete medical forms with patient demographics
• Escort the patient to the exam room; provide instructions to prepare patient for visit (e.g. disrobing)
• Take patient vitals (height, weight, blood pressure) and enter results into the EMR
• Chaperone intimate exams, as requested
• Monitor exam room occupancy to ensure exam rooms are filled
• Direct patients to office for collection of uninsured charges
• Book follow up appointments
• Book tests and referrals for urgent referrals and patients who need assistance
• Check EMR on an ongoing basis for instructions from physician
• Chart relevant data into patient charts in the EMR e.g. record faxes sent, Rx refills, etc.
• Ensure sharps are disposed of appropriately
• Ensure proper process for instrument sterilization and restocking
• Deliver all phone messages and mail to physicians
• Monitor general medical supply inventory for re-order of supplies
• Provide other administrative support including reception, faxing and copying of documents and processing Incoming and outgoing mail/faxes
• Perform other related duties, as required
REQUIRED SKILLS & ABILITIES
*Able to prioritize and manage multiple processes and tasks*
• Maintain focus on the patient needs
• Perform tasks efficiently in a fast-paced environment
• Proficient computer skills or ability to learn computer skills
• Excellent verbal and written communication skills
• Excellent organizational skills
• Able to remain calm with difficult patients
• Maintain confidentiality of patient information
• Willing to learn new skills
• Able to take patient vitals and provide patient instructions for basic tests
Job Types: Full-time, Permanent
Please submit a cover letter with your resume:
accounting@dap.clinic
or apply on our Indeed Job post
Only successful applicates will be contacted
Job Types: Full-time, Permanent
Salary: From $18.00 per hour
COVID-19 considerations:
Masking is still required in medical settings.
